This prospective observational study investigated the hand hygiene compliance (HHC) of healthcare workers (HCWs) according to the 6-step rub-in technique of the WHO while following the indications of WHO’s '5 Moments' model. Hand hygiene observations were performed by 3 trained researchers over 520 hours of direct observation. Indication-focused HHC according to the '5 Moments' was performed at most opportunities (93.2% of 2,662). In contrast, execution-focused compliance, where all 6 steps were performed with the rub-in technique, was significantly worse (8.5%). The execution of a total of only 3 of the 6 steps was the most frequently observed proportion of correctly executed steps, at 28.7%.
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